RENTAL RESERVATION PROCEDURES & CANCELLATION POLICIES
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How Do I Make a Reservation?
Once you call or e-mail us a request to reserve a date, we'll email a contract to you. The signed contract and a $300 deposit (which converts to a fully refundable damage deposit) are due within 5 days to secure your reservation. Half of your balance is due 60 days (120 days on rentals of 2 weeks or more) prior check-in and the other half is due 30 days (60 days on rentals of 2 weeks or more) prior to check-in. The due dates and totals will all be on the Rental Contract that we email you once you confirm your dates! In the case of last-minute rentals, all fees will be due upon signing the contract.
How Do We Check In?
No need to worry about keys or when you arrive at the Cape! We have a lockbox on all of our Vacation Rentals, so you don't have to worry about picking up a key from any other location or be concerned if you need to arrive after business hours. Just prior to your check-in date, we will e-mail you directions from Port St. Joe, Apalachicola or Tallahassee to Cape San Blas, Florida, and your particular vacation home, as well as codes for the Barrier Dunes gate and the lockbox code for your vacation rental.
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What If I Have Questions?
If you have questions about Cape San Blas, Florida, what there is to do, what restaurants and services are available, where to rent a boat or other amenities, we are always delighted to answer them for you or direct you to sources for more information! We know your vacation is important to you, and our goal is for your time spent at the beach and the Cape to be relaxing, comfortable and great fun for everyone in your party. We are here for you and will do everything we can to provide you with the perfect vacation setting! All you have to do is add are your family or group!
Can We Rent More than One Unit?
If you need more than one property, we have 12 different properties for family reunions or large groups who wish to vacation at the same time!
Miscellaneous Contract Information:
Check-in time is 4 pm EST and check-out time is 10 am EST.
We will not rent to vacationing students or singles under 25 years of age unless accompanied by an adult guardian or parent for the duration of the contract. Any violation of this policy will result in loss of all monies paid, including the damage deposit, and termination of your rental agreement. You will be required to vacate the property immediately. For family reunions, weddings and other large parties, social gatherings should be restricted to the clubhouse or the beach. Use of an individual vacation rental for such gatherings is strictly prohibited and is a violation of your rental agreement.
Cancellations:
Once we receive your deposit, we block all other perspective renters from renting our Vacation Properties on Cape San Blas for the dates you have reserved.
The $300 deposit is fully refundable if all conditions of the contract are met. If the reservation is canceled, the $300 reservation fee is NOT refundable! Cancellations made between 30 and 60 days (60 and 120 days for rentals of 2 weeks or more) of check-in will forfeit one-half of the rental payment in addition to the deposit. Cancellation within 30 (60 days for rentals of 2 weeks or more) days will forfeit the entire rental payment and the deposit.
EXCEPTION: Once you notify us in writing that you are canceling your reserved dates, every effort will be made to re-rent the unit. If the unit is re-rented for the same time period and the same rent amount, the full rent, less a $100 administrative fee, will be refunded. If the unit is re-rented for a lesser amount, the difference between the two rental amounts and less a $100 administrative fee will be the refunded amount. The minimum cancellation fee is the $300 deposit and a $100 administrative fee. All cancellations must be in writing. We will make every effort to re-rent our vacation homes in the event of cancellations. The more notice you give of a cancellation, the more time we have to work on rebooking the unit and maximize the refund to you!
Should We Buy Trip Insurance?
If you are interested in Trip Insurance, Clark Howard (Consumer Advisor, see www.ClarkHoward.com ) recommends visiting www.InsureMyTrip.com There are many companies that provide trip insurance!
Here is another link for a Trip Insurance Company, CSA Travel Protection
If you type into Google's Search page "Vacation Rental Trip Insurance, you'll find lots of sources for consideration.
No Smoking, Please
There is no smoking inside any of our properties! Smoking is only permitted on one of the porches with all the sliding doors and windows closed. Smoking inside will result in the loss of your entire deposit! Additionally, please pick up any cigarette butts from outside the unit if you do smoke.
Can We Bring Our Dog?
We welcome your well-behaved Dog(s)! The Cape San Blas, FL beaches and Gulf County Beaches are Pet Friendly--your dog will enjoy running on the beach ANY time! Our properties are all equipped to make your dog's vacation as enjoyable as yours! We provide pet dishes, pet towels, pet sheets and many of our units have dog gates on the main decks. Please read more on our PETS PAGE
